Robert D. Gordon 609.693.9211 918 Sinclair Ave. Lanoka Harbor, NJ 08734 rgordon2002@hotmail.com CERTIFICATIONS: Cisco Certified Network Associate (CCNA) Cisco Certified Design Associate (CCDA) Microsoft Certified Professional (MCP) + Internet – Windows NT 4.0 Microsoft Certified Systems Engineer (MCSE) – Windows NT 4.0 SKILLS: • Software: Windows 2000 Advanced Server/Server/Professional, Windows NT 4.0 Server/Workstation, Windows ME/98/95/3.11, Cisco IOS 11/12, Linux, Novell NetWare 4/5, Internet Information Server 4.0/5.0, HP JetAdmin, Compaq Insight Manager, Lotus Notes 4.x and R5 server and client, Microsoft SQL Server 6.5/7.0, Microsoft Exchange 5.5, Microsoft Proxy Server 2.0, Seagate BackupExec, Cheyanne ArcServe, Microsoft NetMeeting, Lotus SameTime Server 1.5, Microsoft Office, Symantec Ghost, Norton Antivirus, McAfee Virus Scan, Axent Raptor Firewalls, Checkpoint Firewall-1 Firewalls • Hardware: Compaq Proliant Servers, HP NetServer Servers, Dell Poweredge Servers, IBM Netfinity Servers, Cisco 1700, 2500, 2600 and 3600 Series Routers, Cisco 5200 Series Access Servers, Cisco PIX Firewalls, Cisco 2900XL Series Switches, Ascend Pipeline Routers, Ethernet Hubs, Token Ring MAUs and CAUs EXPERIENCE: Novartis Pharmaceuticals (5/01 – 9/01) Systems Administrator • Administrated a Windows NT 4.0 network consisting of approximately 30 Compaq Proliant Servers and greater than 600 clients. • Rolled out approximately 10 new Windows NT 4.0 Servers. • Was responsible for backing up entire Windows infrastructure using a Compaq TL895 Tape Library and NAI ArcServe. • Managed servers with Compaq Insight Manager 6 and 7. • Completely documented entire Windows server infrastructure. Livingston Consulting Group (9/99 – 9/01) Network Engineer/Systems Engineer/Consultant • Handled troubleshooting and repair of Windows NT 4.0 domains and servers. • Installed and configured of Microsoft SQL Server 6.5 and 7, Microsoft SNA Server 3.0, Microsoft Proxy Server 2.0, Microsoft Exchange Server 5.5, Microsoft ISA Server. • Designed standard desktop configurations for Windows NT 4.0 Workstations and deployed using Symantec Ghost. • Installed and configured Cisco 1700, 2500, 2600 and 3600 series routers, Cisco 2900XL series switches and a Cisco Access Server 5200. • Installed, configured and managed web sites with Microsoft IIS 4 and 5. • Installed and configured Cisco PIX, Axent (Symantec) Raptor and Checkpoint Firewall-1 firewalls. • Administrated Novell Netware 4 and 5 servers. • Installed, configured and administered Lotus Domino 4.6/R5 Servers and Lotus Sametime servers. • Handled troubleshooting and upgrade of Microsoft SQL Server 6.5. • Managed a network upgrade from Novell Netware 4 to Microsoft Windows NT 4.0. • Designed and implemented WANs including VPNs. • Installed, configured and maintained Compaq Proliant, IBM Netfinity and HP NetServer servers. Interglobal Multimedia Incorporated (8/99 – 3/00) Windows 2000 Instructor • Class included instruction about installing, configuring and managing Windows 2000 server and deployment of Windows 2000 Professional. Western Initiative Media Corporation (7/99 – 9/99) Desktop Specialist • Developed and deployed a standardized desktop using Symantec Ghost and Microsoft Windows NT Workstation 4.0. • Developed and deployed Y2K solutions for Microsoft Windows 95 and 4.0 Workstation. • Managed the distribution of Y2K updates including dispatching technicians to user’s desktops. • Handled network troubleshooting (Novell intraNetware 4.11 and Microsoft Windows NT 4.0 network, TCP/IP, IPX/SPX). • Handled user and group management in a Novell intraNetware 4.11 and Microsoft Windows NT 4.0 network. Veterans Affairs Medical Center (4/99 – 6/99) Network Administrator • Installed, configured and maintained Microsoft Windows NT Server 4.0. • Participated in a team that created standardized desktops and deployed them using the multicast feature of Norton Ghost. • Handled Microsoft Windows NT server 4.0 and user and group Administration. • Handled network troubleshooting (Microsoft Windows NT network, TCP/IP, NetBIOS). • Designed and implemented a McAfee Virus Scan 4.x enterprise virus solution (including scheduled updates and upgrades). • Remote Microsoft Windows NT workstation 4.0 registry administration. • Installed, configured, and administration of HP LaserJet printers using TCP/IP, HP JetDirect print servers and HP Jet Admin software. Administration of a Microsoft FrontPage 98 Web. • Installed and maintained Microsoft Internet Information Server 4.0. • Administered a clustered Microsoft Exchange 5.5 Server. • Developed and deployed a standardized desktop using Symantec Ghost and Microsoft Windows NT Workstation 4.0. Risk Sciences Group (9/98 – 3/99) Network Administrator • Planned a Microsoft NT 4.0 domain. • Developed and deployed a standardized desktop using Symantec Ghost and Microsoft Windows NT Workstation 4.0. Installed and configured Microsoft Windows NT Workstation 4.0. • Installed, configured and maintained Microsoft SQL Server 6.5. • Handled Microsoft Windows NT server 4.0 RAS configuration and administration. • Designed and implemented an enterprise backup strategy. • Maintained hybrid 10/100 MB Ethernet and Token Ring network. • Upgraded Token Ring network to 10/100 MB Ethernet. • Handled Administration of Windows NT 4.0 user accounts. Nabisco Incorporated (1998) Rollout Engineer • Migrated from Windows for Workgroups to Windows NT Workstation 4.0 on IBM Thinkpads and IBM PC Workstations. Installed and configured user applications. Novartis Pharmaceuticals (1997 – 1998) Junior Systems Engineer • Installed and configured 200 printers (HP LaserJets, HP DeskJets, Tektronix Phasers) with HP JetDirect print servers, HP JetAdmin software and TCP/IP. • Installed, configured and administered NT 4.0 printer server. • Constructed domain groups in an NT 4.0 Network. • Administered TCP/IP addresses on Lotus Notes database. • Handled network troubleshooting (Microsoft Windows NT network, TCP/IP, NetBIOS) and hardware installation of 15 Compaq Proliant 6500 servers. • Handled rollout of Novartis Enterprise Workstations. AT&T Customer Laboratories (1996 – 1997) Desktop Support • Setup and upgraded hardware maintenance, hard drives, memory, video cards, NIC’s CD-ROM’s, networking and printing for 100 PCs (AT&T, Dell, Compaq, and Micron) and 20 Macintoshes. • Upgraded 100 PC’s from Windows for Workgroups to Windows 95. • Supported MS Office, Filemaker Pro and Adobe PhotoShop. • Handled network setup and administration of HP LaserJets (2 through 6), UNIX and NT print queues. • Installed and administered NT 4.0 server and Workstation. • Upgraded from NT 3.51 server to NT 4.0 server. • Handled Macintosh Network included UNIX server based Hybrid Coax and 10 Base T Cat 5. EDUCATION: Haverford College Major: Computer Science, Mathematics concentration